BRAND SERVICES

Outsource your gift card program to simplify your life and drive new gift card sales.

For more than 20 years, the world’s largest brands have trusted SVM to manage their gift card programs. Our broad portfolio of services includes inventory management, regulatory compliance, business-to-business card marketing, financial management and customer support.

Brands that we manage

Inventory Management

Comprehensive inventory management services includes card production, card purchase order generation and management, warehousing, card activation, sales order capture and card fulfillment.

Financial Management

Liability and risk management, fraud mitigation, settlement and unused value security.

Customer Support

Focus on your core competency and let us do the rest. 24x7x365 phone and email support for your gift card program. We handle all aspects of customer service including balance inquiry, lost, stolen, non-working cards, blocking, replacing and devaluations.

Compliance

Expert management and representation simplifying the complexities of different states and federal regulations, FinCEN, CFPB, CardACT, unclaimed property, and escheatment know how.

Marketing

Inclusion in SVM’s proven B2B marketing activities creates awareness for your brand in the B2B channel. Whether that means marketing your brand to the largest global network of B2B buyers, online marketplaces, gift card malls and resellers, SVM connects them all to your brand and supports them with a dedicated team of gift card experts whose focus is to make your brand a success.